SHIPPING POLICY
Order Processing Time
– All orders are processed within 24-48 hours. Orders are not shipped or delivered on weekends or holidays.
– If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
– Shipping charges for your order will be calculated and displayed at checkout, so head to your cart now and find out!
– Free Shipping: Orders above Rs 499/- qualify for free standard shipping.
*Delivery delays can occasionally occur.*
Shipment Confirmation & Order Tracking
– You will receive a Shipment Confirmation update once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
– To track the status of your order, you can click drop us your order no on whatsapp
Customs, Duties, and Taxes
– The Product Lab is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
Introduction
– At The Product Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theproductlab.in/, make a purchase, or interact with us.
Information We Collect
– We may collect personal information that you provide to us directly, such as your name, email address, phone number, billing and shipping address, and payment information.
– We may also collect information automatically as you navigate through our site, such as your IP address, browser type, and browsing behavior.
How We Use Your Information
– To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
– To communicate with you, respond to your inquiries, and provide customer support.
– To improve our website, products, and services.
– To send you promotional materials and other communications if you have opted in to receive them.
Sharing Your Information
– We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
– We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Security
– We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
– However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Cookies
– We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features will be disabled.
Third-Party Links
– Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Copyright and Intellectual Property
– All artwork and creative content available on our website are the intellectual property of the respective artists. The copyright of the artists’ work is reserved with the artist. Unauthorized use or duplication of any artwork without explicit permission from the artist is strictly prohibited.
– By purchasing artwork from our website, you acknowledge that you are granted a limited license to use the artwork for personal purposes only, and you do not acquire any ownership rights.
Changes to Our Privacy Policy
– We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Privacy Policy
Introduction
– At The Product Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theproductlab.in/, make a purchase, or interact with us.
Information We Collect
– We may collect personal information that you provide to us directly, such as your name, email address, phone number, billing and shipping address, and payment information.
– We may also collect information automatically as you navigate through our site, such as your IP address, browser type, and browsing behavior.
How We Use Your Information
– To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
– To communicate with you, respond to your inquiries, and provide customer support.
– To improve our website, products, and services.
– To send you promotional materials and other communications if you have opted in to receive them.
Sharing Your Information
– We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
– We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Security
– We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
– However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Cookies
– We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features will be disabled.
Third-Party Links
– Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Copyright and Intellectual Property
– All artwork and creative content available on our website are the intellectual property of the respective artists. The copyright of the artists’ work is reserved with the artist. Unauthorized use or duplication of any artwork without explicit permission from the artist is strictly prohibited.
– By purchasing artwork from our website, you acknowledge that you are granted a limited license to use the artwork for personal purposes only, and you do not acquire any ownership rights.
Changes to Our Privacy Policy
– We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Terms & Conditions
Welcome to The Product Lab, the official website of Ink Fish, with its registered office at Westminster, 107/108, Cunningham Rd, Kaverappa Layout, Vasanth Nagar, Bengaluru, Karnataka 560051. Ink Fish (“We” or “Us”) is the exclusive licensee of the brand “The Product Lab.” Through our Website, we offer a comprehensive online platform for artists and designers worldwide to showcase and sell their creative work, designs, and products, while retaining their intellectual property rights. This ensures that artists’ rights and originality are respected. Whether you are an artist, customer, or visitor, it is essential to honor the intellectual property rights associated with the works displayed on our Website.
The terms outlined here may be amended periodically based on the policies of Ink Fish and prevailing market conditions. We encourage you to review these Terms regularly as changes may not be individually communicated.
Platform Services
The Website provides a marketplace where you can view and purchase products directly from designers around the world, with no intermediary involvement from Ink Fish in the transaction. Ink Fish and The Product Lab actively promote these designs through various channels, including online marketplaces and offline retail opportunities. Please note that Ink Fish merely provides a platform for direct purchases and interactions between users and designers, and does not assume responsibility or liability for transactions conducted between customers and designers.
Governing Law and Jurisdiction
These Terms & Conditions, as well as any transactions on the Website, shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or related activities on the Website will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
Termination
Ink Fish reserves the right to terminate or restrict your access to the Website at any time without notice, should you violate these Terms, misuse the platform, or engage in any activities that Ink Fish deems detrimental to its operations, brand, or community. Upon termination, any provisions in these Terms that, by their nature, should survive termination shall remain in effect.
Legal Name of Merchant
All transactions on this Website are conducted by Ink Fish, the exclusive licensee of the brand “The Product Lab.” The legal name, “Ink Fish,” will appear on transaction records and correspondence associated with purchases on this Website.
Intellectual Property Rights
All content, including but not limited to text, images, graphics, logos, and designs, displayed on the Website remains the property of Ink Fish or the respective artists/designers, as applicable. Users are prohibited from reproducing, copying, or distributing any content without prior written consent from the rightful owner. Unauthorized use of any intellectual property displayed on the Website is strictly prohibited and may result in legal action.
Limitation of Liability
Ink Fish provides this platform to facilitate direct interactions and transactions between customers and designers. Ink Fish is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Website or any transactions conducted through it. Ink Fish’s liability in all cases shall be limited to the maximum extent permitted by law.
Changes to Terms
Ink Fish reserves the right to modify these Terms & Conditions as necessary. Continued use of the Website following any changes constitutes acceptance of the revised Terms.
FAQ
What kind of awesome stuff do you sell?
At The Product Lab, we concoct super cool, artist-designed merchandise like keychains, lapel pins, magnets, stickers, and more! Each item is a unique piece of art, crafted with love by our talented artists.
Can I request custom designs?
How long will it take to get my goodies?
– Standard Shipping: 3-7 business days
– Expedited Shipping: 2-3 business days
Do you ship internationally?
How can I contact you?
– Whatsapp: 9945057312
